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At Lamett, including our brands Lamett and Parquetvinyl, we attach great importance to the protection of your personal data. This privacy policy describes how we collect, use, share, and store your data. By using our services or our websites, you agree to the terms of this policy. This privacy policy should be read together with the cookie policy of each respective website, found in the website footer.
By Tine Defrancq – October 2025
We collect data that you voluntarily provide via forms or requests, such as:
Contact requests: First name, surname, telephone number, email address, and your question. This information enables us to respond specifically to your request.
Job applications: First name, surname, telephone number, email address, CV, and message. We use this data to process applications.
Brochure downloads: First name, surname, and email address. Your data is used to send the requested brochure and, with your consent, to send marketing emails.
Sample requests: Private or business type, name and address details, email address, and telephone number. This data is used for processing and shipping your order.
Showroom visits: First name, surname, email address, telephone number, estimated floor area, and type of contact person. This data helps us prepare your visit.
In some cases, we receive your data via third parties, such as dealers, suppliers, distributors, installers, or through contacts at trade fairs. This usually concerns information such as your name, email address, address details, telephone number, and details about your construction or renovation project.
This data is processed solely in the context of the specific request and is never sold.
When you visit our website or receive our newsletters, we receive data from cookie providers or social media. This information includes:
Demographic data of website users
Browsing behaviour on our websites
More details about the use of cookies can be found in our cookie policy.
We use your data exclusively for the following purposes:
To deliver the products you have ordered:
When you place an order via our website or through an authorised dealer, we process your personal data to deliver the products or samples you have ordered correctly.
To answer your questions or other requests:
We process your personal data to answer your questions or requests, such as requesting a brochure, making an appointment with one of our dealers, or visiting our showroom.
For marketing purposes, depending on your consent:
We process your personal data to keep you informed about relevant information, campaigns, promotions, and other commercial communications regarding our products, services, activities, and offers.
To organise competitions and keep you informed of the results:
Lamett may process your personal data when you participate in a competition organised by Lamett, so that we can inform you about the results and provide further communication in the context of the competition.
For optimisation of our website and services:
We process your personal data to optimise our website and services, so we can improve the user experience, better tailor content to your preferences, and ensure the websites are user-friendly.
Lamett shares personal data with partners such as dealers to handle requests efficiently. For example:
For sample requests, your data is forwarded to the nearest dealer where the product is available.
The dealer may contact the end consumer to further process the request.
Your data is only shared in the context of your specific request.
Your data is retained as long as necessary for the purpose for which it was provided. If inactive for two years, your profile is automatically set to inactive in our systems, meaning you will no longer receive marketing emails.
You have the right at any time to:
Request access to your personal data.
Request correction or deletion of your data.
Withdraw your consent for marketing emails.
For questions or requests, please contact us by the button below.
Lamett reserves the right to amend this policy. We recommend regularly consulting our privacy policy for updates.
In accordance with Article 77 of the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a supervisory authority, particularly in the member state where you usually reside, work, or where the alleged infringement of the GDPR took place.
For Lamett, with headquarters in Belgium, the Belgian Data Protection Authority is the competent supervisory authority. You can reach them at:
Drukpersstraat 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
E-mail: contact@apd-gba.be
For questions about this privacy policy, you can reach us at:
• Email: info@lamett.com
• Phone: +32 56 72 82 82
• Address: Lamett Europe NV, Ter Donkt 2, 8540 Deerlijk, Belgium
We thank you for your trust in Lamett and Parquetvinyl.
